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Frequently Asked Questions
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About The Products
>>
Quantity
Discount
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What are the shipping method and shipping time
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Payment Options
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What Are The Options For Shipment
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What Is
Minimum Order Quantity And Amount?
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How Do I Contact You
?
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When I Can Call You?
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Custom Duty & Custom Clearance
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What If I Want To Order Less Then
Minimum Qty In Each Design
ABOUT THE PRODUCTS
:
Since most of
our products are handmade, color, size or design may differ
slightly from item to item. This is what make, each items
unique. We use
925 pure sterling silver in all our silver jewelry, along with
genuine semi precious stones.
QUANTITY DISCOUNT
Please send
us mail with item list & require qty .of the items in which you
are interested to purchase in bulk qty, we will confirm you our
best discounted competitive price within two working days
WHAT ARE
THE SHIPPING METHOD AND SHIPPING TIME
All
small order we ship orders within three – four weeks of
receiving them. Typically you will get your order within 30-35
business days of placing it. Our standard shipping method is via
EMS SPEED POST service, which takes 5 - 10 business days to
reach destinations. On demand we also ship through UPS, FedEx,
it delivers in 5-8 working days.
PAYMENT
OPTIONS
We can
accept payments by
1)
Credit card payment (for sample parcel, small parcels only)
We accept
credit card payment through our website, Credit Card payment
facility is available at a surcharge of 8.0%
2) Bank Wire Transfer or
Telegraphic Transfer
Please send us mail for our Bank details & instructions for
remittance, also tell us in
Which
currency you want to pay in US$, EURO, POUND etc
Please add bank charges extra when sending payment by
remittance by TT
3)
A/C Name: AEON CRAFTS
Account no. :
031010200011644
AXIS Bank ,RAJA
PARK Branch JAIPUR INDIA
( please
send us mail for our account no , Banks other details for making
online payment )
WHAT ARE THE OPTIONS FOR SHIPMENT?
For - Small
Shipment
I - Small Shipment by
EMS Speed Post :
We can make shipment of silver ,gold .gemstones etc all type of
beads & accessories items through EMS Speed Post
Shipping Charges For weight Upto 500 grms
USA, Asia, Australia, Middle East US$25
Europe US$30
Additional every 500 grms ,US$6.0 / 0.5 kg Charges Extra
YOU CAN ORDER Upto 20 kg / Per Shipment through EMS (Speed Post
)
Note: - EMS Speed Post Service All Major Countries in worldwide
these service
By Government Post Office of Every Country
II- Small Shipment by FedEx Courier
We Don’t
Make Shipment of Silver /Gold /Gemstones Items By FedEx Courier
Service
(
Available at High Price Compare to EMS Speed Post )
Except
Above items , we can make all beads , jewelry making supply
,jewelry etc by FedEx
Shipping
Charges For weight upto 500grms
USA,
Canada
US$40
UK,
France, Italy
,Germany
US$45
Spain
,Japan .Austria
,Australia
US$50
Switzerland US$55
Additional Every 500 grms ,US$7.0 / 0.5Kg Charges Extra
Shipping
Charges Except above countries , please send us mail , for FedEx
courier charges
Our standard shipping method is via EMS SPEED POST service,
which generally takes 5 to 10 business days to reach
destinations. On demand we also ship through FedEx, it generally
delivers in 5-8 working days
IMPORTANT:
International customers may be subject to import duties, fees
and taxes, which are levied after a shipment reaches their
country.
IMPORTANT:
Final
Weight of shipment will be inclusive of packing, and shipping
charges will be calculated on basis of volumetric weight of
shipment .
We will
tell you Approximate Volumetric weight with packing of shipment
when you send your order details to us – send all details in our
Performa invoice
For
bigger shipment:
we suggest to send by Airlines of your choice or by sea shipment
of your choice.
Check our
page on home page SHIPPING CHARGES
Your own
agent will be to clear and release shipment for you in your
country.
WHAT IS
MINIMUM ORDER QUANTITY AND AMOUNT
There is no minimum total amount on our sites, but there is
different minimum quantity requirement on different sections of
our websites
HOW DO I
CONTACT YOU?
Our office
hours are 9.00 am to 6.00 pm Indian standard time Monday to
Friday. The easiest way to connect with us is by mail, you can
mail us at
indiajewelry1@gmail.com
and
we assure you a reply in one-business days. You can call Mr.
Alok on direct mobile phone numbers at 91-98290-64994 or you can
fax us on 91-141-2623808
WHEN I CAN CALL YOU ?
You can
call us between mornings 7 to night 11 on mobile phone
91-98290-64994(ALOK), we will be glad to talk to you.
CUSTOM DUTY
& CUSTOM CLEARANCES
Please check custom duty in your
country, and if any custom clearance requires after reaching the
parcel to your country, your own agent will be to clear and
release shipment for you in your country
WHAT IF I WANT TO ORDER LESS THEN
MINIMUM QTY IN EACH DESIGN
If you want to give us order below minimum order
qty Please send us mail for prices, With your required qty, in
each design
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