FAQ

ABOUT THE PRODUCTS :

Since most of our products are handmade, color, size or design may differ slightly from item to item.

This is what make, each items unique. We use 925 pure sterling silver in all our silver jewelry, along

with genuine semi precious stones.

 

QUANTITY DISCOUNT

 

Please send us mail with item list & require qty .of the items in which you are interested to purchase in

bulk qty, we will confirm you our best discounted  competitive price within 2-7  working days

 

WHAT ARE THE SHIPPING METHOD AND SHIPPING TIME

 

Our standard shipping method is via EMS SPEED POST service, which takes 10 - 15 business days to reach

destinations. On demand we also ship through UPS, FedEx, it delivers in 7-10 working days.

 

Economy Int l Shipping   for small 1-1 pcs ready stock US$10 - $15 or more depends on weight and destination  we will confirm in our Performa

invoice for making payment by PAYPAL

We can  make shipment 1-1 pcs  of cushion cover , fashion jewelry etc  by

 Economy Int’l shipping by Register Indian Post and reputed courier 

 

PAYMENT OPTIONS  

We can accept payments by  

1)       Credit card payment (for sample parcel, small parcels only)

 We accept credit card payment through our website,  Credit Card payment facility with ccavenue payment gateway  and PAYPAL also

2)       Bank Wire Transfer or Telegraphic Transfer

      Please send us mail for our Bank details & instructions for  

      remittance, also tell us in       

      Which currency you want to pay in  US$, EURO, POUND etc

      Please add bank charges extra when sending payment by

      remittance by TT

3)        


Account no. : please send e-mail for information of account name and bank account number

 

( please send us mail for our account no , Banks other details for making online payment )

 

WHAT ARE THE OPTIONS FOR SHIPMENT?  

 

For - Small Shipment 


I – Ready Stock Shop - Orders

I –  Economy Int l Shipping   US$7 - $15 or more depends on weight and destination  we will confirm in our

Performa invoice for making payment by our ccavenue payment gateway link

We can  make shipment 1-1 pcs  of cushion cover , fashion jewelry etc  by

 Economy Int’l shipping by Register Indian Post

 

This will take 20-30 days or more to reach to destination

 

If you want to order 2-3 pcs or more qty in one shipment then we will make dispatch by EMS speed Post

of FedEx / DHL courier

 If  You want fast shipping then we can send EMS Speed Post ,

 FedEx DHL  etc with extra charges

 
II – Ready Stock Orders and  Small Shipment by EMS Speed Post : 
 
We can make shipment of silver ,gold .gemstones etc all type of beads & accessories items through

EMS Speed Post  
 
please contact for shipping charges details
  
 
YOU CAN ORDER Upto 20 kg / Per Shipment through EMS (Speed Post ) 
 
 
Note: - EMS Speed Post Service All Major Countries in worldwide these service  
By Government Post Office of Every Country 


III- Small Shipment by FedEx Courier 

We can Make Shipment of Silver /Gold /Gemstones Items by FedEx / UPS ,other Courier Service 
(Available at High Price Compare to EMS Speed Post )

we can make all beads , jewelry making supply ,jewelry etc  by EMS /Fedex /UPS etc 


Our standard shipping method is via EMS SPEED POST service, which generally takes 10 to 15 days 

business days to reach destinations. On demand we also ship through FedEx, it generally delivers in 5-10 days

IMPORTANT: International customers may be subject to import duties, fees and taxes, which are levied

after a shipment reaches their country. 

IMPORTANT: Final Weight of shipment will be inclusive of packing, and shipping charges will be calculated

on basis of volumetric weight of shipment.

We will tell you Approximate Volumetric weight with packing of shipment when you send your order details to

us – send all details in our Performa invoice 

********************************************


For Big Shipment: 

Final Price of per /Kg will be given on request or with Performa Invoice, which depends on your final volumetric

weight and final destination etc Any query, please send us mail

Customer care 

indiajewelry1@gmail.com

 

WHAT IS MINIMUM ORDER QUANTITY AND AMOUNT


There is no minimum total amount on our sites, but there is different minimum quantity requirement on different

sections of our websites 

 

HOW DO I CONTACT YOU? 

Our office hours are 9.00 am to 6.00 pm Indian standard time Monday to Friday. The easiest way to connect with us is

by mail, you can mail us at indiajewelry1@gmail.com and we assure you a reply in one-business days. 

 

 

CUSTOM DUTY & CUSTOM CLEARANCES 

Please check custom duty in your country, and if any custom clearance requires after reaching the parcel to

your country, your own agent will be to clear and release shipment for you in your country  

WHAT IF I WANT TO ORDER LESS THEN MINIMUM QTY IN EACH DESIGN

If you want to give us order below minimum order qty Please send us mail for prices, With your required qty, in each design